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Gold Coast Primary Health Network commissions a range of primary care and mental health, alcohol and other drugs and suicide prevention services to meet the diverse and growing needs of the Gold Coast region. Our commissioned services are available at no cost to patients. View the full list of funded services by clicking on the links below.
Adults (18+) who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service. This service can be used as a safe alternative to hospital presentations when not in crisis.
After Hours Safe Space provides much needed support for adults experiencing distress after hours. A time when their usual supports and clinicians may not be available and when they would usually look to the emergency department for support. This service is provided in a friendly place, with easy access to help in an informal, café style environment. Lived experience workers and clinicians are available so people can feel supported and safe while they manage their mental health during such challenging times and build on their wellbeing skills.
There are two After Hours Safe Space services on the Gold Coast, each available at Mermaid Beach (2580 Gold Coast Highway) and Southport (Level 3, Southport Health Precinct building. 16-30 High Street), Mon-Fri 6pm-9pm, Sat and Sun 12pm-8pm.
Low to moderate intensity service
PCCS After Hours Safe Space Hubs
Mermaid Beach
2580 Gold Coast Highway, Mermaid Beach Qld 4218
Southport
Level 3, Southport Health Precinct, 16-30 High Street, Southport Qld 4215
People 18 years and older who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service.
This is a walk-in service. No referral or appointment needed.
GPs can contact the After Hours Safe Space provider by calling:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
Gold Coast PHN funds three local Alcohol and Other Drug Services (AODS) to provide treatment and support for people impacted by alcohol or drugs, including support for people with mental health problems associated with drugs and alcohol use.
Lives Lived Well (Youth, Family and Adult AOD Support) offers short to medium term treatment and support to reduce problematic substance use via access to various programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
QuIHN (Adult AOD Support) offers treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long-term case management and counselling.
Kalwun (Social and Emotional Wellbeing Program) offers culturally safe treatment and support to reduce problematic substance use. The program works within a social and emotional wellbeing framework, using a person and family-centred approach with the ability to link to a range of internal and external support.
Alcohol and Other Drug Services
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Lives Lived Well
Address
Nerang Service Hub
29 Martin Street
Nerang Qld 4211
Lives Lived Well
191 West Burleigh Road
Burleigh Heads Qld 4220
Eligibility
Contact
More Information
QuIHN
Address
12 99/89 West Burleigh Road
Burleigh Heads Qld 4220
Contact
More Information
Kalwun
Address
Miami Clinic
2020 Gold Coast Highway
Miami Qld 4220
Phone: 07 5526 1112
Bilinga Clinic
Airport Central B1, 1 Eastern Avenue
Bilinga Qld 4224
Phone: 07 5589 6500
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street
Coomera Qld 4209
Phone: 07 5514 7100
Eligibility
Contact
More Information
Access to these services is via any source, including self-referrals.
Lives Lived Well (Youth, Family and Adult AOD Support)
QuIHN (Adult AOD Support)
Kalwun (Social and Emotional Wellbeing Program)
The “Turning Pain into Gain” Persistent Pain Program aims to help persistent pain sufferers become better managers of their pain through the education program, individual case management, support, goal setting and improved use of community health services.
Supports people explore a range of different strategies through education programs, individual case management, peer support, goal setting and improved use of community health services. Offers psychological support to clients experiencing anxiety due to pain who may need additional mental health support.
Primary and Community Chronic Disease
The service is available for a period of up to 12 months and includes:
GP referral is required. GPs can refer by calling or emailing:
Clinician Resources
Patient Resources
Adults (18+) that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Personalised non-clinical psychosocial support for up to three months after hospital discharge. This service supports people to stay safe, keep connected with others, and access health and community services as part of their recovery.
Suicide Prevention
A Support Facilitator contacts the person within one business day of receiving their referral and tailors a program for up to three months after discharge from hospital which includes building a personalised safety plan and linking them to health and community services and clinical care if needed.
Adults 18 years and older that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Referrals can only be made via Gold
Coast Health Acute Care Team. This
service is included here for GP and
health professional awareness.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
Treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long term case management and counselling.
QuIHN offers community-based alcohol and other drugs (AOD) treatment services to individuals in the Gold Coast facing substance-related disorders and co-occurring mental health issues.
QuIHN aims to offer equitable and accessible support to anyone in need of help with substance use issues. They strive to overcome barriers that might hinder access to treatment, including transportation challenges, family responsibilities, employment, and physical or mental health concerns.
The Service aims to support individuals to achieve their recovery goals and reduce the harm associated with alcohol and other drug use through:
People 18 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
Phone: 07 5520 7900
Email: quihn@quihn.org
Address: Shop 12/89-99 West Burleigh Road, Burleigh Heads QLD 4220
The Chronic and Complex Wound Clinic is a dedicated wound clinic led by a wound specialist GP and Nurse Practitioner, supported by a team of highly trained nurses.
This is a dedicated wound clinic led by a wound specialist GP and Nurse Practitioner, supported by a team of highly trained nurses. They support local general practitioners and their patients to improve health outcomes for people that have chronic, complex, recurrent, and debilitating wounds that seriously impact on their quality of life.
Indigenous children and young people 0 – 19 years who are in a kinship or foster care arrangement who present with mild to moderate symptoms.
Short-term support, group programs, outreach, and case management using an integrated, flexible, and holistic approach to promote social and emotional wellbeing. Provides tailored interventions for mental health and cultural needs, and improve relationships and community connections.
Moderate intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
GPs can refer through Head to Health or by calling or emailing.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
The Care Finder program, commissioned by Gold Coast Primary Health Network (GCPHN), is a free service for Gold Coast residents. It helps older, vulnerable people, who need intensive assistance to access aged care services at home. It is specifically for people who have no-one else who can assist them and are eligible for government-funded aged care.
Under the program, a dedicated Care Finder will visit people in their homes (or another place they would like to meet) and will ask questions to understand the person’s situation and support them to work through the steps to address their needs. The Care Finder program will help the resident to:
Footprints Community
Website: www.footprintscommunity.org.au
Phone: 1800 FOOTPRINTS (1800 366 877) or 07 3252 3488
Multicultural Communities Council Gold Coast and CÜRA
Website: Care Finder (mccgc.com.au)
Phone: 07 5527 8011
Star Community Services
Website: www.starcommunityservices.org.au
Phone: 07 3821 6699
The Frailty Care in the Community program is for people identified by their doctor or allied health professional with a low rating on the frail scale. The free program builds awareness about identifying frailty to reduce the risk of falls, decline of independence and the worsening of other health conditions. It will screen and assess physical performance, nutritional status, medication management, cognition, mental health and social support.
The Frailty Care in the Community program is currently at full capacity and unable to accommodate new patients at this time. There is no estimated date for when appointments will be available for referred patients, and they will be added to a waiting list. Patients requiring additional medical support are encouraged to see their GP to assess their suitability for other PHN-funded frailty programs, or to access support in the community.
Participants are able to access psychologists, physiotherapists, exercise physiologists, dieticians and pharmacists with special interest in aged care. The program involves a variety of individual appointments and group-based movement sessions personalised to the patient’s needs, and improves the navigation to community health services. A fundamental part of the program focuses on social interaction and reducing isolation. Home visitations are also available for high-risk patients.
Low to moderate risk program and Moderate to high-risk program
Painwise
Low to moderate risk program (maximum of 16 weeks) includes:
Moderate to high-risk program (maximum of 24 weeks) includes:
General Practitioner referral required
Joyce McSwan
Persistent Pain Program Office Suite – Corporate House Suite 21 and 23, 155 Varsity Parade, Varsity Lakes, QLD 4227
frailtyprogram@painwise.com.au
Phone: 0412 327 795
Fax: 07 3539 9801
The BUnyAH Program is a 12-week intensive active lifestyle program developed by Bond University Allied Health Professionals, specialising in occupational therapy, exercise science, physiotherapy, and nutrition and dietetics. The program uniquely includes a free gym membership at the centrally located Avanti Health Centre in Southport, and programs are offered at both Robina and Southport locations.
The program is designed to deliver bi-weekly, client-centred health education and exercise classes to Gold Coast community members identified by their general practitioner as at risk of frailty and/or early admission to aged care facilities.
Early intervention program
Bond University
12-week intensive active lifestyle program including a free gym membership for the duration of the program.
Programs are offered at Bond Institute of Health and Sport, 2 Promethean Way, Robina; and Avanti Health Centre, Level 1, 103-113 Nerang Street, Southport.
Bond University Health and Wellness Clinic
Bond University Allied Health (BUnyAH)
Interprofessional Healthy Lifestyle Program
Email: MyHealth@bond.edu.au
Phone: (07) 5595 3500
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